Privacy Policy
Last updated: July 2026
Who we are
KL Design & Drafting Pty Ltd ("we", "us") provides residential building design and documentation services across NSW. This policy explains how we collect, use and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
When you contact us or request a quote we may collect your name, email address, phone number, property address or suburb, and details about your project. If we are engaged for a project, we may also collect information required for council or certifier submissions, such as property title details and site information.
How we use your information
- To respond to enquiries and prepare quotes
- To deliver design and documentation services you engage us for
- To lodge applications with councils, certifiers and consultants on your behalf
- To send project updates and invoices
We do not sell your personal information or use it for third-party marketing.
Sharing with third parties
We share information only where necessary to deliver your project — for example with councils, private certifiers, surveyors, structural engineers and other consultants involved in your approval. We may also disclose information where required by law.
Storage and security
Your information is stored on secure, access-controlled systems. We retain project records for as long as required to meet our professional and legal obligations, after which they are securely deleted.
Cookies and analytics
Our website may use basic analytics to understand how visitors use the site. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings at any time.
Your rights
You may request access to, or correction of, the personal information we hold about you at any time. If you have a concern about how we have handled your information, contact us and we will respond within 30 days. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact
Questions about this policy: contact@kldesign.au or 0414 571 107.